At GoldenSift, your privacy is of the utmost importance to us. This Privacy Policy explains how we gather, use, and safeguard your personal data when you engage with our website, services, or other interactions. We are committed to maintaining transparency in how we handle your data and to complying with applicable data protection regulations. 1. Types of Data Collected We collect various forms of information, which may include: Personal Identifiable Information (PII): This includes, but is not limited to, your full name, email address, postal address, telephone number, and any other information you voluntarily provide. Transaction Data: Details of products or services you have purchased from us, payment information, and transaction history. Technical and Usage Data: Your IP address, browser type and version, operating system, device type, pages visited, time spent on our site, referring pages, and other diagnostic data. Communication Data: Records of any correspondence you send us, including support queries, feedback, or complaints. In addition, we may collect data through cookies and similar technologies to better understand user behavior and enhance your experience. 2. Purpose of Data Collection We use your data for the following legitimate purposes: To Provide Services: To deliver the products and services you request or purchase, and to manage customer relationships. Customer Support: To respond to your inquiries, provide updates, and resolve any issues you may encounter. Improvement and Optimization: To evaluate the performance of our site, understand user behavior, and enhance our offerings. Marketing Communications: To send you updates, offers, and newsletters if you have opted in to receive them. Security and Legal Compliance: To protect the integrity and security of our services and to meet legal obligations. We process your personal information based on your consent, contractual necessity, or our legitimate business interests. 3. Sharing and Disclosure We do not sell your data to third parties. However, we may share your data with: Authorized Service Providers: Third-party companies that help us with payment processing, IT services, email delivery, marketing, and analytics. These providers are bound by confidentiality agreements and are authorized to use your data only for the agreed purpose. Legal Authorities: If required by law, we may disclose your personal information to regulators, law enforcement agencies, or in connection with legal proceedings. Business Reorganization: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new business entity under similar privacy safeguards. 4. Data Storage and Retention We retain your personal data only for as long as necessary to achieve the purposes for which it was collected or as required by applicable law. The retention period may vary depending on the nature of the data and legal requirements. Once your data is no longer needed, we will securely delete or anonymize it. 5. Your Data Rights Subject to applicable law, you may have the following rights: To request access to the personal data we hold about you To request correction or deletion of inaccurate or outdated information To withdraw consent where consent is the legal basis of processing To object to the processing of your personal data To request data portability To file a complaint with a supervisory authority if you believe your rights have been violated You may exercise these rights by contacting us directly. 6. Data Security We implement a range of physical, technical, and organizational measures to protect your data against unauthorized access, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal data, no method is 100% secure. We encourage you to use strong passwords and secure internet connections. 7. Children’s Privacy Our services are not intended for children under the age of 16. We do not knowingly collect personal data from individuals in this age group. If we discover we have received such data inadvertently, we will take immediate steps to delete it from our systems.